Privacy Policy

1. Privacy Statement

This Policy (together with our Terms and Conditions of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by FibreNat. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Use of this website by you constitutes acceptance by you of this Privacy Policy. If you do not wish to accept this Privacy Policy, please leave this website immediately.

The purpose of this Privacy Policy is:

  • to assure you that FibreNat recognizes and fully respects the privacy and personal data of the visitors to this website; and
  • to explain what personal information we collect from this website and how we ensure its best protection.This Privacy Policy governs the following website: (referred to in this Privacy Policy as the “Websites”). Other sites to which the Websites may be linked are not covered by this Privacy Policy. This Privacy Policy covers only information which is collected by FibreNat from the Websites.

2. Data Protection

FibreNat complies with the Swiss Federal Act on Data Protection of 2014 (the “Act”). For the purposes of the Act, FibreNat is the data controller and sole owner of the personal data collected on the Websites.

FibreNat does not sell, share or transfer this information except as set out in this Privacy Policy. We use up-to-date industry procedures to keep personal data as safe and secure as possible and to protect it against loss, unauthorized disclosure or access. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Websites; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

The Act gives you the right to access details that FibreNat holds about you. Your right of access can be exercised in accordance with the Act. A small fee may be payable in respect of any access request.

3. Information FibreNat may collect from you

It is not necessary for you to register with us in order to access the Websites. However FibreNat may collect some information from interactive features such as online surveys, contact and registration forms. The basic personal information about you which we may collect and process is:

  • your name
  • your e-mail address
  • your user ID and password if required.In case of any purchase on the Websites, additional information may be collected from you such as the address at which FibreNat shall deliver the Goods to you.

FibreNat may also collect and process information provided by you at the time of posting material to the Websites, as well as details of your visit to the Websites (including, but not limited to, traffic data, location data, weblogs and other communication data), and the resources that you use. Further, if you contact us, we may also keep a record of that correspondence if contacted in written, or of that phone conversation if contacted by phone.

4. Uses made of the information

FibreNat may use information held about you in the following ways:

  • to ensure that content from the Websites is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so; and
  • to notify you about changes to our service.

FibreNat may also use your data for the purposes of advertising, marketing and public relations, so as to provide you with information about goods and services which may be of interest to you. If you do not want us to use your data in this way, please email us at

5. Changing the information FibreNat holds about you

If you would like to change any information FibreNat holds about you that has been collected via use of the Websites or want to it to be removed from our database, you should contact us at

6. Third Parties

FibreNat does not at present forward the information collected about you to any third parties except where required by law to do so or in order to enforce or apply our Conditions of Use. However, FibreNat reserves the right to change this position at any time.

7. Consent

By using the Websites, you consent to the collection and use of your personal information in the manner set out above.

However, you have the right to ask FibreNat not to process your personal data for marketing purposes. You can exercise your right to prevent such processing at any time by contacting us at

The Websites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that FibreNat does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

8. Changes to Privacy Policy

The internet and data privacy best practice are both developing. FibreNat therefore reserves the right to revise this Privacy Policy at any time. If this Privacy Policy changes in any way, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties. Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed to